FAQs

Product Information

How should you store Mithaier sweets?

Our current collections are perishable and should be kept refrigerated. They can be kept for 5-7 days in the refrigerator. Take them out 20 minutes before you’re ready to serve.

Are Mithaier sweets vegetarian?

Yup! We do not use any meat products. However, our products are not vegan or dairy-free.

Are Mithaier sweets gluten-free?

While some of our flavors do not contain gluten, they are packaged with flavors that contain gluten such as Key Lime Pie and Cookies & Cream. All of our sweets are also made in a commercial kitchen where gluten is present. 

Are Mithaier sweets nut-free?

Our Bakery Favorites collection does not contain nuts. Please note all of our sweets are made in a commercial kitchen where nuts are present. 

Shipping, Pick Ups, & Delivery 

How quickly are orders prepared and shipped/available for pick-up once received?

Our sweets are made to order. We aim to have your order shipped and/or available for pick up within 5-7 business days of receiving it.

Can I order sweets ahead of time for a future delivery date?

Absolutely! You can schedule a future delivery date during the checkout process. 

When are Mithaier orders shipped?

Orders are shipped on Tuesdays for 2-day delivery for optimal freshness & to ensure they don't sit in transit over the weekend. 

Where does Mithaier ship? How much does shipping cost?

We ship all products within our homestate of California for a flat rate of $13.

A minimum order of $45 (or $41 after 10% off discount code) is required for shipping outside of California. We ship within the U.S. to the 48 contiguous states using UPS 2-Day Air for a flat rate of $20.

How are orders shipped?

Our burfi collections are perishable and must be cold shipped using 2-day shipping. We carefully pack each sweet box with frozen gel packs to keep the sweets fresh on their journey to you. It’s important to us that you receive your sweets in tip top condition!

What types of addresses do you ship to?

We ship to both commercial/business and residential addresses. Given that UPS does commercial/business deliveries earlier in the day, we recommend that you send the sweets to a work location so you or your gift recipient receives them earlier in the day.

We do not ship to PO Boxes given the perishability of our products. 

Does Mithaier have a store where the sweets can be picked up?

We do not currently have a storefront, however you can pick up your sweets from our commercial kitchen in Downtown LA by appointment

Do you deliver your sweets? 

We offer delivery within South Bay (Los Angeles) by appointment. The delivery fee is $5.99. 

Returns

What is your return policy?

If you’re not completely satisfied with your sweets once you receive them, simply shoot us a note and tell us why. It’s important to us to keep our customers happy.

Can I change or cancel my order once placed?

All orders are final. Double check and make sure everything is good to go before you hit submit.